Link: Six Apart - Mena's Corner: TypePad Update & Lessons Learned.

TypePad's reaction to their service interruptions was very cool. How can you not appreciate their candor? If I didn't have a TypePad site I'd be getting one after watching this unfold.

My sister IM'd me when she received her email about this offer, completely blown away by the fact that they'd do this. My response was: "This is why I told you to use them."


comments

Bill

yeah I totally agree, it's such a lost concept-real customer service! I love typepad.


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before this i wrote links for 2005-11-16 after this i wrote links for 2005-11-18

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